This Privacy Policy explains how GENZYSEND may collect, use, disclose, and protect information when you use the GENZYSEND mobile application, website, and related services.
1. Information We May Collect
Depending on the services you use, information may include account details, contact information, transaction-related information, device information, technical logs, support communications, and information required for identity, fraud-prevention, compliance, or service-delivery purposes.
2. How Information May Be Used
- To provide and operate GENZYSEND services.
- To process requested transactions and service actions.
- To authenticate users and protect accounts.
- To prevent fraud, misuse, and unauthorized activity.
- To respond to support requests and service communications.
- To comply with applicable legal and regulatory obligations.
3. Information Sharing
Information may be shared with service providers, payment or telecommunications partners, compliance vendors, authorities when legally required, and other parties necessary to provide requested services. GENZYSEND does not sell personal information for unrelated third-party advertising.
4. Data Security
GENZYSEND uses reasonable administrative, technical, and organizational measures designed to protect personal information. No electronic system can be guaranteed to be completely secure.
5. Data Retention
Information may be retained for as long as necessary to provide services, maintain records, resolve disputes, prevent fraud, satisfy compliance obligations, and meet applicable legal requirements.
6. Your Choices and Rights
Depending on your location, you may have rights relating to access, correction, deletion, restriction, portability, or objection. Requests may be subject to identity verification and legal limitations.
7. Children's Privacy
GENZYSEND is not intended for children below the minimum legal age required to use financial or payment services in the user's jurisdiction.
8. Changes to This Policy
This policy may be updated from time to time. The effective date above will be revised when material changes are made.
9. Contact
For privacy questions or requests, contact support@genzysend.com.